Terms of Service

The following terms form the operating agreement for use of the website, product information, checkout, fulfillment, and related support.

Ordering Standards

Catalog content is provided in good faith and may be updated to address availability, typographical, photographic, specification, or price changes. We can review, limit, decline, or cancel a transaction for valid payment, stock, security, legal, or fulfillment reasons.

Limits Subject to Law

We do not restrict nonwaivable legal rights, and any disclaimer or liability limit must be read as narrowly as governing law requires.

Security, Conduct, and Store Materials

The storefront cannot be used to attack systems, misrepresent identity, violate law, infringe intellectual property, harvest data improperly, or obstruct another user. Website materials are provided for personal shopping use, not for unapproved copying, resale, modification, or creation of derivative works.

Rules for Store Use

We process payments in USD through Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. We assess taxes in accordance with governing law rather than guaranteeing that every transaction is tax free. Our normal handling interval is 1–2 business days from confirmed checkout to dispatch readiness. Customers should normally expect delivery movement to require 4–6 business days following handoff. We may cancel an order that has not shipped, while any request after shipment becomes a return under the Refund Policy. An eligible purchase can be returned for any reason, or exchanged, when the request reaches us no later than 30 days after receipt.

Business Details

Merchant name — Nalgene
Customer email — maib6305@gmail.com
Telephone — 844-625-4363
Physical/default return location — 75 Panorama Creek Dr, Rochester, New York, 14625, United States